SGMHA REFUND POLICY

From time to time, players will withdraw from Spruce Grove Minor Hockey Association (SGMHA) for any number of reasons. SGMHA recognizes this will happen and have taken the time to formalize this policy while taking into consideration overall planning and financial aspects to running the association.

WITHDRAW POLICY:

 A notification of a player's withdrawal once registered must be sent in by completing the following form:

• SGMHA REFUND REQUEST FORM​​​​​​​
• Once this notification is received by the office, SGMHA will cancel the registration and, if applicable, issue a refund based on the policy below. The individual(s) withdrawing is/are not permitted to participate in any further activities/events within SGMHA as of the withdrawal date (this includes practices, games/team functions/camps). The SGMHA administrator will notify the requesting party once the withdrawal process have been completed and submit a refund statement at that time.

The SGMHA Administrator will issue a refund cheque/credit card based on the following refund policy: (Late Fees, Conditioning Camp Fees are non-refundable)

REFUND POLICY:

• Prior to August 15 of the current season a full refund of the divisional base fee, less an administrative fee of $75 will be refunded back.
• After August 15, the Chair of Finance will review your SGMHA Refund Request form submitted.
• No refunds will be issued once a player steps foot on the ice for tryouts/evaluations which includes PAC tryouts.
• Late Fees, Conditioning Camps and Tryout Fees are non-refundable.

SGMHA REFUND POLICY EXCEPTIONS:

• SGMHA reserves the right to review and issue refunds based on individual withdrawal request for health related circumstances, relocation etc.
• Participants who withdrawal for medical reasons need to have proper documentation from certified professionals in the field of reason for withdrawal.
• Players who withdrawal once teams are formed and budgets approved, will still be responsible for the team expenses that are fixed costs up to the date of withdrawal.
• PAC  team seed payments will be refunded based on approval by the PAC Committee and SGMHA.
• AAA and AA players who successfully make another AAA or AA team with a Hockey Canada Sanctioned program will receive a 100% refund.
• All refunds will be made  by either cheque or credit card based on what was used in the registration process.

PLEASE NOTE: ANY FUNDS THAT ARE SHOWING IN A PLAYER’S SGMHA ACCOUNT AFTER TWO YEARS OF NON REGISTRATION TO THE ASSOCIATION WILL BE FORWARDED TO THE SGMHA FINANCIAL ASSISTANCE FUND. THERE IS NO EXCEPTION TO THIS RULE.

There have been a couple of questions regarding the refund policy stated above.

After reading the refund policy and before requesting a refund, please ensure that it meets one of the exceptions listed, refunds due to a player not making a specific team once they have been on the ice for tryouts, evaluations, prep skates will not be looked at (tryouts include PAC tryouts as PAC is a committee under SGMHA not a separate association).  The reasoning for this can be found by clicking the below link.

SGMHA/PAC REFUND POLICY​​​​​​​