SGMHA REFUND POLICY
From time to time, players will withdraw from Spruce Grove Minor Hockey Association (SGMHA) for any number of reasons. SGMHA recognizes this will happen and have taken the time to formalize this policy while taking into consideration overall planning and financial aspects to running the association.
WITHDRAW POLICY
A notification of a player's withdrawal once registered is to be sent to the office by email. Once this notification is received by the office, SGMHA will cancel the registration and, if applicable, issue a refund based on the policy below. The individual(s) withdrawing is/are not permitted to participate in any further activities/events within SGMHA as of the withdrawal date (this includes practices, games/team functions/camps). The SGMHA administrator will notify the requesting party once the withdrawal process have been completed and submit a refund statement at that time.
The SGMHA Administrator will issue a refund cheque/credit card based on the following refund policy: (Late Fees, Conditioning Camp Fees are non-refundable)
REFUND POLICY
A full refund of the divisional base fee, less an admin fee of $75, will be issued for any player that chooses to withdraw prior to Aug 15 of the current season. After Aug 15, a written request will need to be forwarded to the Chair of Finance (chairoffinance@sgmha.ca) for review, stating the reason for withdrawal . A pro rated refund will be determined on a per request basis (refund amounts will be dependent on the division, # of players currently on a waitlist, # of players turned away due to the division being full, date of the withdrawal request. i.e. if players have been turned away to register due to the Division with SGMHA being full, a refund may not be approved based on the date of the withdrawal request) Refunds will NOT be issued for player's who withdraw once they have stepped out on the ice for any prep skates/tryouts/evaluations). Players who withdraw once teams are formed and budgets approved, will still be responsible for the actual team expenses that are fixed costs on the budget for the season (i.e., any costs that are not dependent on the number of players participating). PAC & U11HADP team Program payments will be refunded based on approval by the PAC Committee & SGMHA.
EXCEPTIONS
In addition to the above, the following will take precedence:
- SGMHA reserves the right to review and issue refunds based on individual withdrawal request for health related circumstances, relocation etc.
- All players successful in making an Elite Club team in another Hockey Alberta sanctioned association, while going through the PAC tryout process, will receive a 100% refund of the SGMHA Base Registration Fees.
- All refunds are made by either cheque or credit card based on what was used in the registration process, and if the refund is issued within 180 days since payment is made.
PLEASE NOTE: ANY FUNDS THAT ARE SHOWING IN A PLAYER’S SGMHA ACCOUNT AFTER TWO YEARS OF NON REGISTRATION TO THE ASSOCIATION WILL BE FORWARDED TO THE SGMHA FINANCIAL ASSISTANCE FUND. THERE IS NO EXCEPTION TO THIS RULE.
There have been a couple of questions regarding the refund policy stated above.
After reading the refund policy and before requesting a refund, please ensure that it meets one of the exceptions listed, refunds due to a player not making a specific team once they have been on the ice for tryouts, evaluations, prep skates will not be looked at (tryouts include PAC tryouts as PAC is a committee under SGMHA not a separate association). The reasoning for this can be found by clicking the below link.